September 19, 2021

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Chase Mortgage Lending Review 2021

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Chase is a full-service financial institution that provides nearly half of all households in the United States with some form of financial product or service, such as personal banking, investment advice, credit cards, auto loans, and mortgages. As a mortgage lender, it comes from Mortgages in all 50 states, with mortgage advisors in 35 states.

Borrowers can start their mortgage application online and choose from a variety of mortgage types through Chase. In addition to conventional The bank also offers loans jumbo Loans for those who are looking for higher loan amounts. FHA and become Government loans are available as well as the small deposit from the bank “DreaMaker“Mortgage Loans.

Chase does not provide full details of all of the eligibility requirements for its loan programs, and we had difficulty reaching one of their home loan advisors. The loan counselors we spoke to declined to answer questions about skill requirements and fees unless we submitted a loan application.

Advantages and disadvantages of Chase


  • Issues mortgages in all 50 states

  • Variety of loan programs including low down payment options

  • Interest rates are available online

  • Discounts available for Private customers


  • Loan Fee Estimate not available online

  • Refinancing can take more than 60 days

  • Real estate loan advisor in only 35 states

  • Challenging getting answers without submitting a loan application

Chase Mortgage: Loan Types and Products

Chase offers several different types of mortgage loans, each with its own set of benefits. Clients can speak to a home loan advisor for more information on which one is best for their situation. The website also summarizes what type of loan may be the best choice based on a customer’s financial profile, such as credit, income, and down payment preferences. Here is a list of the mortgages customers can choose from:

Customers with good credit, qualified income and a down payment of at least 5% can be well suited for a conventional Loan. Those looking for a larger loan amount can choose the lender jumbo Loans that require a 20% deposit to buy a home.

The Lender “DreaMakerThe loan program has strict income limits, but only allows a 3% down payment for qualified borrowers. Homebuyers may also be eligible for an additional $ 500 when completing a homebuyer training course, while refinancing customers may be waived a good faith deposit of $ 500. Buying or selling a home with a participating realtor in Chase Agent Express program has an incentive of $ 1,000.

Home buyers worried about not closing on time may consider taking advantage of the property Chase Closing Guarantee. Chase guarantees to graduate on time or earn $ 2,500 if you meet all of the requirements for the program.

Chase also works with residential assistance programs, although availability and eligibility requirements vary by location. A $ 2,500 Chase Homebuyer Grant is available to qualified borrowers. The grant is available for FHA, become, conventional, and DreaMaker Loan. However, refinancing customers must apply through the DreaMaker program in order to be considered for the grant.

Chase Mortgage Transparency

Chase has a library of articles and videos on its website that customers can use to learn what the mortgage process involves, what documents to provide, and general information about the requirements for their loan programs. You can check the interest rates online and the bank offers computer to estimate their monthly payments.

However, customers looking for an estimate of loan fees will most likely have to apply and wait for a response from a mortgage advisor. Credit advisor Contact information can be found on the Chase website, but we couldn’t find a representative to answer questions about fees without filing a claim.

Chase Mortgage: Rates and Fees

Chase offers an online mortgage calculator that shows the current interest rates. Interest rates can change on a daily basis, and customers can customize the calculator to suit their specific scenarios, such as:

Fee estimates and information on minimum credit requirements are not provided online. Based on our experience, customers would need to apply online and agree to a hard loan to get a Credit estimate. This process allows the lender to review factors that affect the cost of your loan, such as the type of loan, location, creditworthiness, and other credit characteristics. However, a hard credit withdrawal can reduce some points on your credit score, so you might want to use caution before submitting an application to a lender.

Although specific fee estimates are not available online, the Chase website lists a description of the fees that may be applicable on their conventional, FHA, and VA loans. These fees include:

  • Registration fee
  • Appraisal fee
  • Transfer fee
  • Legal fees
  • Brokerage fee
  • Credit Report Fee
  • Discount points
  • Flood certification
  • Origination fee
  • Tariff blocking fee
  • Admission fee
  • Survey fee
  • Title insurance
  • Title search fee
  • Subscription fee
  • Funding fee (VA loan)

Refinancing with Chase

The Chase website provides a general overview of the loan process. Customers who want to refinance with Chase can start the application process online. Once this is complete, a home loan advisor will be in touch to discuss interest rates, loan programs and fees, and to answer any questions you may have. Customers are then instructed to notify their credit counselor if they are ready to proceed with the application.

Chase private customers those who have large balances at the bank may qualify for the preferred mortgage rate. These rates may include fee waivers of up to $ 1,150 and mortgage interest rebates of up to 0.50%. Chase has dedicated credit advisors, processors and underwriters who focus on retail clients.

Chase compared to other mortgage lenders

chase Bank of America New American funding
Minimum creditworthiness Not provided Conventional: 620Jumbo: 720FHA: 620VA: 620 580
Minimum deposit Conventional: 5%
Jumbo: 20%
FHA: 3.5%
VA: 0%
Conventional: 5%
Jumbo: 20%
FHA: 3.5%
VA: 0%
0% to 5% (varies depending on the loan program)
Where does the lender operate? All 50 states All 50 states All states except New York and Hawaii
Major Loan Types Purchase, refinancing, cash-out refinancing, conventional, FHA, VA, jumbo, fixed, variable Purchase, refinance, cash out refinance, conventional, jumbo, home equity, fixed rate, variable rate, FHA and VA loans Conventional, Jumbo, VA, FHA, USDA, Home Equity Loans, Variable, Fixed, Refinance, Cash Out Refinance, Reverse Mortgage, Home Equity

How to Shop to Get the Best Mortgage Rate

When comparing rates between different lenders, you should also compare the fees with those rates. Some lenders offer the payment option Points in exchange for a lower interest rate. Likewise, higher interest rates may be an option in exchange for borrowing to cover some closing costs. Since interest rates can change on a daily basis, it is best to compare interest rates between lenders on the same day.

Interest rates and fees may also depend on the specific characteristics of your loan, such as: B. Location of your property, property type, creditworthiness, loan program and down payment amount. Customers with Credit estimates from different lenders should make sure they are based on the same loan scenario.

Bottom line

Chase has a wide variety of loan programs and loans in all 50 states, but only has home loan advisors in 35. It is important to warn mortgage buyers who are new to the process about credit counselors who may attempt to conduct credit checks and applications before providing fee information.

If you’re looking to move on with Chase, it may be worthwhile to have a few other offers ready for comparison. See NextAdvisor’s library of reviews from mortgage lenders Learn more about lenders with transparent fees and requirements.

Chase offers money-saving programs through the Chase Agent Express program, homebuyer grants and preferential pricing for individual customers. The amount of savings could be substantial, so this can make a good lender for customers who are in no rush and expect to have few questions about the process.