April 13, 2021

MP Now News

Mortgage News

How to apply for Jacksonville’s COVID-19 mortgage relief program

JACKSONVILLE, Fla. – After announcing a program that Open Monday for applications The city of Jacksonville just launched a similar mortgage assistance program to provide rental and utility services to those in need due to COVID-19.

The city has $ 4 million federal funding that can be distributed to Duval County residents who are unable to pay their mortgage payments due to a loss of income related to COVID-19. The mortgage assistance program begins Wednesday morning with the acceptance of applications.

Anyone seeking assistance must be the owner and resident of the property. The program provides up to six months of late mortgage payments or $ 7,500, whichever is less. Payments are made directly to the mortgage bank.

CONNECTED: Clay County residents can apply for rental / utility benefits


According to federal guidelines, qualified individuals and families must have an income that is less than 80% of the area median income. The requirements are as follows:

Size of household – – Total income

One person – $ 42,000
Two people – $ 48,000
Three people – $ 54,000
Four people – $ 60,000
Five people – $ 64,800
Six people – $ 69,600
Seven people – $ 74,400
Eight people – $ 79,200

In addition to the income requirement, applicants must provide proof of delinquency and a W-9 form from their lender. Obtaining these documents is the responsibility of the applicant and is mandatory.

Those interested in the program are strongly advised to create a MyJax account before applying. The same website and account are used for the application process. Individuals can create a MyJax account under myjax.custhelp.com. While individuals can create a MyJax account instantly, the application process begins on Wednesday, March 31st at 8am.

Grants are awarded based on availability. For more information, call 904-630-2489 (CITY).


Data shows that relief is needed now. For tenants, there are 510 families who have been given eviction notice in Duval County alone. As soon as the federal moratorium is lifted, these persons will be absent unless their back payments are paid in full.

The CDC and the Federal Housing Finance Agency have extended their eviction and foreclosure moratoria till the end of June.

Jacksonville Legal Aid attorney Mary Devries said she believed the extension should keep people from pushing into homeless shelters if they are evicted from their homes.

“Many of the new rental support programs have not yet been distributed,” said Devries.

Find out how to do it Apply if you need rental assistance.

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